Hiring a Commercial Cleaning Company? 7 Important Questions

What is an Office Cleaning Company?

If you’re a business owner, you may have heard of, or even used a commercial cleaning service before. But what exactly is the difference between a commercial cleaning company and a residential cleaner? Commercial cleaning companies offer business cleaning services and specialize in cleaning offices, retail stores, and other professional environments. Commercial cleaning is different from residential cleaning in that it may involve the disposal of hazardous waste or the cleaning of expensive machinery. Commercial cleaning teams have been specially trained to create an environment that is safe for employees and customers. If you’re considering hiring a commercial cleaning team for your business, there are a few things to consider…

Questions to Ask a Commercial Cleaning Company

When searching for the best commercial cleaning company to suit your business needs, there are 7 key questions that you should ask during the hiring process: 

1. Do you screen your employees?

Always ask the company if they screen their employees for Covid-19 before working as this can help prevent the spread of the virus to your workers. Commercial cleaning should be about maintaining a safe environment for your staff and customers, so make sure that there is a minimal risk of Covid-19 transmission. 

2. How long have you been in business?

By knowing how long a commercial cleaning company has been in business, you will be able to gauge how experienced the team is. You can also look at reviews from other businesses that have used their services.

3. Do you have a training program in place?

To get the best clean for your business, you want to ensure that the cleaning team has been trained to a high standard. By asking if the team undergoes a comprehensive training program, you can be sure whether or not you’ll get a thorough clean.

4. Do you perform inspections?

Similarly, you want to check if the team performs inspections after the clean to make sure that everything has been cleaned to the highest standard. 

5. How long is the contract?

Always be sure to check how long the contract is as this can help you organize your expenditure over the period that you will be hiring the cleaning team for. Also, if you’re looking for a one-off clean, you’ll want to make sure that the company offers this service. 

6. How do you take payment?

It’s important to understand how the relationship between you and the cleaning company will work, so be sure to check how they would prefer payment to avoid any complications in the future. 

7. Do you have an effective system in place to communicate problems? 

While it’s unlikely that you’ll experience problems with a professional cleaning service, it’s vital that you can report these problems if they do occur. Be sure to ask if the company has a complaints system in place so that any issues can be sorted out as quickly as possible. 

Looking for great Office Cleaning Services in Hamilton?

If you’re searching for a commercial cleaning service in Hamilton,Ontario, iCleaners can help you!

Established in 2013 and based in the greater Hamilton area, we never cut corners. Every clean follows our protocols to ensure that your workplace is left sanitary and in perfect order.

Whatever your commercial cleaning needs, iCleaners is here to help. Contact us today to find out how we can be of service to you and your business!