Effective commercial cleaning is crucial to maintaining a clean, healthy, and safe working environment for tenants and employees living and working in residential and commercial properties. As a property manager, you are responsible for ensuring that the cleaning services you provide meet the highest standards of quality and efficiency.
To do so, you must have a reliable system for measuring the effectiveness of your cleaning services. In this article, we will discuss several ways in which property managers can measure the effectiveness of their commercial cleaning services.
1. Conduct Regular Inspections
One of the most effective ways to measure the effectiveness of your commercial cleaning services is by conducting regular inspections. Inspections allow you to assess the cleanliness of your property and identify areas that need improvement. But why should you do that? You have enough on your plate.
That’s why your cleaning service must also be performing regular inspections.
Their inspections should cover all areas of the property, including common areas, restrooms, and individual workspaces. They should check for various factors, such as the cleanliness of surfaces, proper use of cleaning supplies, and overall appearance.
Inspections should be conducted by trained and knowledgeable staff members who can identify areas that require attention and take appropriate action to address any issues. By performing these inspections regularly, cleaning service providers can ensure that their services meet your quality standards and maintain a clean and safe environment.
Your service provider should be able to send you their reports periodically as proof of staying on top of your properties.
2. Use a Cleaning Checklist
Another way to measure the effectiveness of your commercial cleaning services is by using a cleaning checklist. A cleaning checklist outlines the tasks the cleaning staff must complete during each cleaning session and ensures that all necessary tasks are completed accurately. It also helps to ensure consistency in cleaning across different areas of your property.
You can create a cleaning checklist for your service provider to ensure that all tasks you want to be performed are done, or they should be able to make one based on your needs.
The checklist should include all necessary cleaning tasks and be specific to the property’s needs, such as the type of surfaces, equipment, and areas that require cleaning. Property managers can ensure that the checklist is accurate by reviewing it regularly and making any necessary updates based on feedback from tenants and employees.
To ensure that the checklist is being completed accurately, commercial cleaning services service providers can use time-tracking software or conduct spot-checks to ensure that all tasks have been completed thoroughly and to the appropriate standard.
3. Monitor Cleaning Frequency
Monitoring cleaning frequency is another critical way to measure the effectiveness of your cleaning services.
Ensuring that all areas of your properties are cleaned regularly and that cleaning frequency is adjusted as necessary based on your properties’ specific needs is crucial to maintaining high cleaning standards. For example, high-traffic areas may require more frequent cleaning than areas that are not heavily used.
4. Collect Feedback About The Cleaning Service
Collecting feedback from tenants and employees is another critical way to measure the effectiveness of your commercial cleaning services. You can do this through surveys or by conducting focus groups to get a sense of how satisfied people are with the cleanliness of your property.
This feedback can help you identify areas that need improvement and ensure you meet the needs and expectations of those who use your properties.
5. Analyze Cleaning Services Costs
Analyzing cleaning costs is another critical way to measure the effectiveness of your commercial cleaning services. You should regularly review your cleaning budget and ensure you get the most value for your money.
If your cleaning costs are higher than expected, it may be time to reassess your cleaning strategy and look for ways to optimize your spending.
However, it is essential to note that the lowest cost does not always mean that you are optimizing your spending. Instead, property managers should look for a commercial cleaning services company that can provide more value for the exact dollar figure.
This means considering factors beyond just the cost, such as the quality of service, the experience and expertise of the cleaning staff, and the availability of customized cleaning plans, discounts for additional services and so on.
By working with a commercial cleaning services company that offers more value for their services, property managers can ensure that their cleaning services are effective and efficient and that they are getting the best possible return on their investment.
Ultimately, focusing solely on cost can lead to lower-quality services and may cost more in the long run due to the need for additional cleanings or repairs.
6. Monitor Cleaning Services Productivity
You should ensure that your cleaning staff is using their time efficiently and completing all necessary tasks within the allotted time frame. You can monitor productivity using time-tracking software or observing your cleaning staff in action.
But if you don’t have time for that, your cleaning service provider should be able to provide regular timesheets as they should measure their staff to ensure regular attendance and labour costs.
Conclusion
Measuring the effectiveness of your commercial cleaning services is crucial to maintaining a clean, healthy, and safe working environment for tenants and employees in commercial properties.
By conducting regular inspections, using a cleaning checklist, monitoring cleaning frequency, collecting feedback, analyzing cleaning costs, and monitoring cleaning productivity, you can ensure that your cleaning services meet the highest standards of quality and efficiency.
With these strategies in place, you can help to create a clean, welcoming, and productive environment for all who use your properties.
If you need to install a cleaning company that understands the pressure to maintain high-quality properties, give us contact us today.